‘I just want to say from the bottom of my heart for allowing us back again and believing in us, it means the world to us, got the biggest smile on my face’

- Appreciative parent -

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Appreciative parent

‘Thank you for your support throughout the time the family was with your service and for helping arrange the move last week.’

- Local Authority -

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Local Authority

‘Judge (named) requested the LA [local authority] to inform us of the outstanding work achieved with this family and the wealth of evidence that supported the
recommendations available to the court.’

- Local authority -

-

Local authority

‘I felt part of the process… as I have been fully informed every step of the way through my assessment, all of the team are professional and consistent in their
approach.

- Appreciative parent -

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Appreciative parent

‘You have all been very special and offered me what I was lacking on my arrival at Ty Connection unit. Thanks to you all, I am now proud and confident to say
that you have made me a great physical caring dad.’

- Appreciative parent -

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Appreciative parent

‘In the short time working with you, I found that there was clear communication between us and staff were welcoming and friendly. Staff had a clear
understanding of what the issues were for the family and were flexible in their approach.’

- Local authority -

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Local authority